{"id":233,"date":"2020-10-08T11:26:44","date_gmt":"2020-10-08T11:26:44","guid":{"rendered":"https:\/\/cronos-groep.be\/privacy-policy\/"},"modified":"2026-01-30T08:04:38","modified_gmt":"2026-01-30T07:04:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cronos-groep.be\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Privacy Policy<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div>
<\/div>

De Cronos Groep NV values your privacy and responsible processing of your
\npersonal data. We therefore commit to explaining in accessible language in this
\nprivacy statement which personal data we collect from you, what we use it for
\nand what your rights are in this regard.<\/span><\/p>\n


\nThis version of this privacy statement (version: 4.0) dates from (01\/12\/2025).<\/span><\/p>\n


\n<\/span>1 Table of Contents
\n<\/span>2 Who Are We?…………………………………………………………………. 2
\n3 Scope…………………………………………………………………………. 2
\n4 Why and How Do We Process Your Personal Data? ……………………….. 2
\n4.1 Use of our Website ……………………………………………………… 2
\n4.2 Contact via Website …………………………………………………….. 3
\n4.3 Customer Relationship Management (including prospecting for new
\ncustomers) ……………………………………………………………………… 3
\n4.4 Recruitment and Selection ……………………………………………… 4
\n4.5 Management of Supplier Relationships (including prospecting for new
\nsuppliers) ……………………………………………………………………….. 6
\n5 Sharing Personal Data with Third Parties……………………………………. 6
\n6 Transfer of Personal Data Outside the EEA…………………………………. 7
\n7 How Long Do We Retain Your Personal Data?……………………………… 7
\n8 Automated Individual Decision-making …………………………………….. 8
\n9 What Are Your Rights and How Can You Exercise Them? …………………. 8
\n9.1 Right of Access: ………………………………………………………… 8
\n9.2 Right to Rectification: …………………………………………………… 9
\n9.3 Right to Restriction of Processing:……………………………………… 9
\n9.4 Right to Data Portability:………………………………………………… 9
\n9.5 Right to Object: …………………………………………………………10
\n9.6 Right to Erasure (Right to Be Forgotten):………………………………10<\/span>
\n9.7 Right to Withdraw Your Consent:……………………………………….11
\n9.8 Right to Object to The Processing of Your Personal Data in Automated
\nIndividual Decision-making: …………………………………………………..11
\n10 Who Can I Contact with Further Questions or Complaints About Privacy?
\n11
\n11 Changes to The Privacy Statement……………………………………….12
\n<\/span><\/p>\n

2 Who Are We?
\n<\/span><\/h3>\n

“We”, “us” or “our” means De Cronos Groep NV, with registered office at 2550
\nKontich, Veldkant 33A, and company number 0467.132.994.<\/span><\/p>\n


\nIf you have any questions, comments or complaints regarding this privacy
\nstatement or the processing of your personal data, or if you wish to exercise one
\nof your rights, please contact us by e-mail at <\/span>DPO@cronos.be<\/span>.<\/span><\/p>\n


\n<\/span>3 Scope<\/span><\/h3>\n


\n<\/span>This privacy statement applies to this website, our direct marketing activities and
\nthe general organisation of De Cronos Groep.<\/span><\/p>\n


\n<\/span>4 Why and How Do We Process Your Personal Data?<\/span><\/h3>\n


\n<\/span>When you visit our website and\/or are in contact with us, certain personal data
\nmay be processed. Below you will find more information about the various
\nprocessing activities that may apply to you.<\/span><\/p>\n


\n<\/span>4.1 Use of our Website<\/span><\/h4>\n


\n<\/span>When you visit our website, we may process personal data using online techniques
\nsuch as cookies, trackers, scripts and similar technologies (hereinafter referred
\nto as ‘cookies’). These may include (1) essential cookies that are strictly
\nnecessary to send a message via an electronic communications network, to
\nensure the security of our website or to store information about the provision of a
\nservice you have expressly requested; (2) functional cookies that further shape
\nyour use of our website; (3) analytical cookies to measure and analyse your use<\/span>
\nof our website; (4) marketing cookies to deliver (personalised) advertisements to
\nyou; and (5) other third-party cookies that we allow on our website.
\nMore information about this can be found in our cookie statement.<\/span><\/p>\n


\n<\/span>4.2 Contact via Website<\/span><\/h4>\n


\n<\/span>Consent <\/span>– Contact forms are available on our website to get in touch with our
\nservices. You can also reach us by e-mail or telephone. We process these
\npersonal data to handle your contact request, but we have no view or control over
\nany other personal data you provide to us via the open fields. We request that you
\ndo not provide any confidential or sensitive information here.
\nThis processing is based on your consent. Please note that you can withdraw your
\nconsent at any time. This withdrawal does not affect the lawfulness of the
\nprocessing that took place before withdrawing your consent.
\n<\/span>– <\/span>Which personal data do we process?
\n<\/span>o <\/span>Identification and contact details
\n<\/span>o <\/span>Other data that may be spontaneously provided in the contact form:
\n<\/span>\u25aa <\/span>Work-related details
\n<\/span>\u25aa <\/span>Personal details
\n<\/span>\u25aa <\/span>\u2026
\n<\/span><\/p>\n\n\n\n
– <\/span><\/td>\nHow do we obtain these personal data?
\nDirectly from you when you complete our contact form<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

– <\/span>How long do we retain it?
\nUp to 1 year after handling the contact request, plus the archiving period
\nfor related communications (such as emails)
\n<\/span>– <\/span>With whom can we share these personal data (other than affiliated and
\nassociated companies)?
\nProcessors (such as our hosting partner) that we use in the context of our
\nwebsite, contact or relationship management
\n<\/span>– <\/span>Is automated individual decision-making used in these activities?
\nNo
\n<\/span>– <\/span>Do these activities involve a transfer outside the EEA?
\nNo<\/span><\/p>\n


\n<\/span>4.3 Customer Relationship Management (including prospecting for new customers)<\/span><\/h4>\n


\n<\/span>Legitimate interest \u2013 De Cronos Groep NV is always looking for new customers,
\nactively establishing new contacts and building relationships with customers. In<\/span>
\nthis context, your personal data are processed (e.g. to invite you to other forms
\nof communication, an event, etc.).
\nThis processing is based on the legitimate interest of De Cronos Groep NV. You
\ncan always object to this in accordance with the conditions described under ‘right
\nto object’ in the section ‘What are your rights and how can you exercise them’.
\n<\/span>– <\/span>Which personal data do we process?
\n<\/span>o <\/span>Identification and contact details
\n<\/span>o <\/span>Other information that may have been discussed during further
\ncontacts:
\n<\/span>\u25aa <\/span>Work-related details
\n<\/span>\u25aa <\/span>Leisure activities and interests
\n<\/span>\u25aa <\/span>Personal details
\n<\/span>\u25aa <\/span>\u2026
\n<\/span><\/p>\n\n\n\n
– <\/span><\/td>\nHow do we obtain these personal data?
\nDirectly from you via customer relationship management<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
– <\/span><\/td>\nHow long do we retain them?
\nUp to 7 years after completion of a final assignment or contact<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

– <\/span>With whom can we share these personal data (other than affiliated and
\nassociated companies)?
\nProcessors (such as our CRM platform) that we use in connection with
\nour website, contact or customer relationship management
\n<\/span>– <\/span>Is automated individual decision-making used in these activities?
\nNo
\n<\/span>– <\/span>Do these activities involve a transfer outside the EEA?
\nNo<\/span><\/p>\n


\n<\/span>4.4 Recruitment and Selection<\/span><\/h4>\n


\n<\/span>Consent for (unsolicited) applications and maintaining a recruitment reserve –
\nLegitimate interest for active recruitment –
\nWhen you submit a speculative application for a position at De Cronos Groep NV,
\nwe process personal data relating to you for the purposes of recruitment and
\nselection for current or future vacancies. This processing, including the creation
\nand maintenance of a recruitment reserve, is based on your consent. You may
\nwithdraw your consent at any time, without this affecting the lawfulness of the
\nprocessing carried out prior to the withdrawal.<\/span><\/p>\n


\nWhen De Cronos Groep NV actively recruits, we process your personal data only
\nbased on data that are publicly available about you (e.g. on platforms such as
\nLinkedIn and Google) or data that have been provided to us by third parties. This
\nprocessing is based on the legitimate interest of De Cronos Groep NV. You can
\nalways object to this in accordance with the conditions described under ‘Right to
\nobject’ in the section ‘What are your rights and how can you exercise them’.<\/span>
\nFinally, we would like to emphasise that we rely on our legitimate interest when
\nsharing your personal data with our affiliated and associated companies in the
\ncontext of our recruitment process. We do so with a view to identifying a suitable
\nassignment for you. You may object to this processing at any time in accordance
\nwith the conditions set out under \u201cRight to Object\u201d in the section \u201cWhat Are Your
\nRights and How Can You Exercise Them?\u201d<\/span><\/p>\n


\n<\/span>– <\/span>Which personal data do we process?
\n<\/span>o <\/span>Identification and contact details
\n<\/span>o <\/span>Other data as may be mentioned on your CV:
\n<\/span>\u25aa <\/span>Personal characteristics
\n<\/span>\u25aa <\/span>Social contacts
\n<\/span>\u25aa <\/span>Psychological data (e.g. a description of your personality or
\ncharacter)
\n<\/span>\u25aa <\/span>Family composition
\n<\/span>\u25aa <\/span>Leisure activities and interests
\n<\/span>\u25aa <\/span>Academic curriculum
\n<\/span>\u25aa <\/span>Professional competence
\n<\/span>\u25aa <\/span>Professional experience
\n<\/span>\u25aa <\/span>Membership of\/participation in professional organisations
\n<\/span>\u25aa <\/span>Current position
\n<\/span>\u25aa <\/span>Career
\n<\/span>\u25aa <\/span>Business information (cf. (partial) disability)
\n<\/span>\u25aa <\/span>Current salary
\n<\/span>\u25aa <\/span>Current fringe benefits
\n<\/span>\u25aa <\/span>National registration number
\n<\/span>\u25aa <\/span>\u2026
\n<\/span>– <\/span>How do we obtain these personal data?
\n<\/span>o <\/span>(Speculative) application: directly from you when you apply
\n<\/span>o <\/span>Active recruitment: via third parties such as public platforms or
\nintermediaries
\n<\/span>– <\/span>How long do we retain them?
\n<\/span>o <\/span>For unsuccessful applicants: we retain the personal data relating to
\nyour application for up to 1 year after your application.
\n<\/span>o <\/span>For applicants in our recruitment reserve: as long as consent is not
\nwithdrawn and for up to 3 years after application.
\n<\/span>– <\/span>With whom can we share these personal data (other than affiliated and
\nassociated companies)?
\n<\/span>o <\/span>Processors (such as recruitment agencies) that we use for
\nrecruitment and selection
\n<\/span>– <\/span>Are automated individual decision-making processes used in these
\nactivities?
\nNo
\n<\/span>– <\/span>Do these activities involve a transfer outside the EEA?
\nNo<\/span><\/p>\n

4.5 Management of Supplier Relationships (including prospecting for new suppliers)
\n<\/span><\/h4>\n

Legitimate interest \u2013 De Cronos Groep NV works with suppliers, actively
\nestablishes new contacts for this purpose and builds relationships with current
\nsuppliers. In this context, personal data of employees at our suppliers (e.g.
\naccount managers) are processed.<\/span><\/p>\n


\nThis processing is based on the legitimate interest of De Cronos Groep NV. You
\ncan always object to this in accordance with the conditions described under ‘Right
\nto Object’ in the section ‘What are Your Rights and How Can You Exercise Them’.<\/span><\/p>\n


\n<\/span>– <\/span>Which personal data do we process?
\n<\/span>o <\/span>Identification and contact details
\n<\/span>o <\/span>Other data that may have been discussed during further contacts:
\n<\/span>\u25aa <\/span>Work-related data
\n<\/span>\u25aa <\/span>Leisure activities and interests
\n<\/span>\u25aa <\/span>Personal details
\n<\/span>\u25aa <\/span>\u2026
\n<\/span><\/p>\n\n\n\n
– <\/span><\/td>\nHow do we obtain these personal data?
\nDirectly from you via customer relationship management<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
– <\/span><\/td>\nHow long do we retain them?
\nUp to 7 years after completion of a final assignment or contact<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

– <\/span>With whom can we share this personal data (other than affiliated and
\nassociated companies)?
\nProcessors (such as our CRM platform) that we use in the context of our
\ncustomer relationship management
\n<\/span>– <\/span>Is automated individual decision-making used in these activities?
\nNo
\n<\/span>– <\/span>Do these activities involve a transfer outside the EEA?
\nNo<\/span><\/p>\n

5 Sharing Personal Data with Third Parties
\n<\/span><\/h3>\n

When you visit our website or use our products and services as a customer, we
\nmay engage third parties, such as partners, affiliated and associated companies,
\nand suppliers, with whom we may share your personal data. These third parties
\nhelp us to deliver, support and develop our products and services and to gain
\ninsight into their use. They also provide services such as hosting, customer and
\ntechnical support, marketing, analysis, content delivery and\/or online payment
\nprocessing.<\/span><\/p>\n

In addition, we may also share data (including personal data) with third parties in
\nthe context of a reorganisation, restructuring, merger, sale or other transfer of
\nbusiness assets. We share the information you provide, automatically collected
\ninformation and information from others with these third parties to the extent
\nnecessary to enable them to provide their services or support. For the activities
\ndescribed above, we indicate for each activity with which categories of third
\nparties, other than affiliated and associated companies, we share your personal
\ndata.<\/span><\/p>\n


\nFurthermore, we may be required to provide access to your data or share your
\ndata due to a legal obligation. This may be to authorities, government agencies
\nor other third parties.<\/span><\/p>\n


\nFinally, we may share your data if this proves necessary in the context of your
\nvital interests.<\/span><\/p>\n


\n<\/span>6 Transfer of Personal Data Outside the EEA<\/span><\/h3>\n


\n<\/span>De Cronos Groep NV always tries to limit the transfer of personal data to third
\nparties outside the European Economic Area (hereinafter: “EEA”).
\nIf this does occur, we will ensure as soon as possible that this transfer is in line
\nwith the GDPR (e.g. through the presence of an adequacy decision in the country
\nconcerned or the implementation of an appropriate alternative, additional
\nmeasures where necessary, etc.).
\nFor specific transfers, please refer to the section “Why and How Do We Process
\nYour Personal Data?”).<\/span><\/p>\n


\n<\/span>7 How Long Do We Retain Your Personal Data?<\/span><\/h3>\n


\n<\/span>We do not retain your personal data for longer than is strictly necessary to fulfil
\nthe purposes for which they were collected or as required by applicable legal
\nobligations. For the applicable retention periods, please refer to the section \u201cWhy
\nand How Do We Process Your Personal Data?\u201d<\/span><\/p>\n

8 Automated Individual Decision-making<\/span><\/h3>\n


\n<\/span>European data protection legislation (GDPR\/AVG) imposes certain conditions on
\norganisations when they make decisions about individuals based solely on fully
\nautomated processing, including profiling, and when these decisions have legal
\nor other significant consequences. De Cronos Groep NV does not engage in this
\ntype of decision-making.<\/span><\/p>\n


\n<\/span>9 What Are Your Rights and How Can You Exercise Them?<\/span><\/h3>\n


\n<\/span>De Cronos Groep NV considers it important that you always retain control over the
\nprocessing of your personal data. Below you will find further information about
\nthe various rights you have and may exercise in relation to the processing of your
\npersonal data:<\/span><\/p>\n


\nDepending on the processing and its legal basis, certain conditions or restrictions
\nmay apply to the exercise of the rights listed below.<\/span><\/p>\n


\nTo exercise the above rights, or for information about them, please contact
\n<\/span>DPO@cronos.be <\/span>. We will subsequently provide you with more information if
\ncertain conditions are attached to your request. We may also ask for additional
\ninformation to verify your identity so that your personal data are not wrongfully
\ndeleted or shared with someone who is not entitled to it. We will endeavour to
\nrespond without undue delay, but in any case, within one month of receiving your
\nrequest. If we are unable to respond within one month and wish to extend the
\nperiod, or if we do not comply with the request, we will notify you accordingly.<\/span><\/p>\n


\n<\/span>9.1 Right of Access:<\/span><\/h4>\n


\n<\/span>Where we process your personal data, you have the right to access such data,
\nas well as certain additional information as described in this Privacy Statement.
\nYou are entitled to receive a copy of the personal data we hold about you,
\nprovided that this does not adversely affect the rights and freedoms of others.
\nThe first copy will be provided free of charge; however, in the event of repeated
\nor manifestly unfounded requests, we reserve the right to charge a reasonable
\nfee.<\/span><\/p>\n

9.2 Right to Rectification:<\/span><\/h4>\n


\n<\/span>If the personal data we hold about you is inaccurate or incomplete, you have the
\nright to have this information corrected or, depending on the purposes of the
\nprocessing, completed.<\/span><\/p>\n


\n<\/span>9.3 Right to Restriction of Processing:<\/span><\/h4>\n


\n<\/span>You have the right to have the processing of your personal data restricted. This
\nmeans that the personal data may only be stored by us and used for limited
\npurposes. This right applies if one of the following situations arises:<\/span><\/p>\n


\n<\/span>– <\/span>You contest the accuracy of the personal data, for a period enabling us to
\nverify their accuracy;
\n<\/span>– <\/span>The processing is unlawful, but you oppose the erasure of the personal
\ndata and request the restriction of its use instead;
\n<\/span>– <\/span>We no longer require your personal data for the processing purposes
\ndescribed above, but you need it for the establishment, exercise or defence
\nof legal claims; or,
\n<\/span>– <\/span>You have objected to processing and asked us to restrict processing
\npending the answer to the question of whether our interests outweigh
\nyours.<\/span><\/p>\n


\nIn addition to our right to store your personal data, we may still process them, but
\nonly:
\n<\/span>– <\/span>With your consent;
\n<\/span>– <\/span>For the establishment, exercise or defence of legal claims;
\n<\/span>– <\/span>To protect the rights of another natural or legal person; or
\n<\/span>– <\/span>For reasons of public interest.
\nBefore we lift the restriction on the processing of your personal data, we will inform
\nyou accordingly.<\/span><\/p>\n


\n<\/span>9.4 Right to Data Portability:<\/span><\/h4>\n


\n<\/span>If the processing of your personal data is based on your consent and is carried
\nout by automated processes, you have the right to receive a copy of your personal
\ndata in a structured, commonly used and machine-readable format. You also
\nhave the right to have your personal data delivered directly by us to a third party,
\nif this is technically possible. This right does not apply if it would adversely affect
\nthe rights and freedoms of others.<\/span><\/p>\n

9.5 Right to Object:<\/span><\/h4>\n


\n<\/span>You have the right to object to the processing of your personal data in the activities
\ndescribed above. In the latter case, this is only possible if the activity is related to
\n(1) the performance of a task carried out in the public interest or in the exercise
\nof official authority vested in us or (2) the pursuit of our legitimate interests or
\nthose of a third party.<\/span><\/p>\n


\nIf you object to the processing of your personal data, we will no longer process
\nthem unless we can demonstrate compelling legitimate grounds for the
\nprocessing that override your interests, fundamental rights and freedoms.
\nWhen your personal data is processed for direct marketing purposes, regardless
\nof whether it is initial or further processing, you have the right to object to this
\nprocessing at any time and free of charge, including in the case of profiling insofar
\nas it relates to direct marketing. If you object, we will stop processing your
\npersonal data for this purpose.<\/span><\/p>\n


\n<\/span>9.6 Right to Erasure (Right to Be Forgotten):<\/span><\/h4>\n


\n<\/span>You have the right to request us to erase your personal data. This means that we
\nmust delete the personal data without undue delay. This right applies if one of the
\nfollowing situations arises:<\/span><\/p>\n


\n<\/span>– <\/span>The personal data are no longer necessary for the purposes for which they
\nwere collected or otherwise processed;
\n<\/span>– <\/span>You withdraw your consent on which the processing is based, and there is
\nno other legal basis for the processing of your personal data;
\n<\/span>– <\/span>Your personal data have been processed unlawfully;
\n<\/span>– <\/span>Erasure of your personal data is required to comply with European or
\nBelgian law;
\nIf you request us to erase your personal data, we will erase them unless one of
\nthe following situations (exceptions) applies:
\n<\/span>– <\/span>The processing is part of exercising the right to freedom of expression and
\ninformation;
\n<\/span>– <\/span>Erasure is not possible for reasons of public interest in the field of public
\nhealth;
\n<\/span>– <\/span>The erasure is not possible due to the need for archiving in the public
\ninterest or for statistical purposes;
\n<\/span>– <\/span>There is a legal obligation to retain the data; or,
\n<\/span>– <\/span>Erasure is not possible due to the establishment, exercise or defence of
\nlegal claims.<\/span><\/p>\n

9.7 Right to Withdraw Your Consent:<\/span><\/h4>\n


\n<\/span>If you have given your consent for certain processing of your personal data, you
\ncan withdraw it at any time. We try to make withdrawing your consent as easy as
\npossible and, as far as possible, as easy as giving your consent.<\/span><\/p>\n


\n<\/span>9.8 Right to Object to The Processing of Your Personal Data in Automated Individual Decision-making:<\/span><\/h4>\n


\n<\/span>If your personal data are used in the context of automated individual decisionmaking and if these decisions have legal or other significant consequences, you
\ncan request us to stop using your data. If you object to this processing, we will
\nstop or restrict the processing unless there are compelling reasons to continue.<\/span><\/p>\n


\n<\/span>10Who Can I Contact with Further Questions or Complaints About Privacy?<\/span><\/h3>\n


\n<\/span>If, after reading this privacy statement, you have any further questions or
\ncomments regarding the collection and processing of your personal data, you
\ncan always contact us at the following e-mail address: DPO@cronos.be.
\nIn addition, you have the right to submit any comments or complaints to the
\nsupervisory authority responsible for data protection. You can do this in the EU
\nMember State where you reside, where you work or where the alleged infringement
\ntook place. In Belgium, you can lodge a complaint with the Data Protection
\nAuthority:<\/span><\/p>\n


\n<\/span>Gegevensbeschermingsautoriteit (Data Protection Authority)
\n<\/span>Drukpersstraat 35, 1000 Brussels
\n+32 (0)2 274 48 00
\nwww.gegevensbeschermingsautoriteit.be\/burger\/acties\/klacht-indienen
\nwww.gegevensbeschermingsautoriteit.be<\/span><\/p>\n


\n<\/span>Because we value our mutual relationship, we ask that you contact us first so that
\nwe may seek to resolve the matter forming the basis of your complaint.<\/span><\/p>\n

11Changes to The Privacy Statement<\/span><\/h3>\n


\n<\/span>Our organisation, and therefore also our website, is a dynamic and innovative
\nenvironment. This Privacy Statement may be amended if our services or
\napplicable legislation require it. This means that we are constantly looking for
\nways to improve our services and tailor them to your needs. New applications
\nmay be introduced that require us to collect or process your personal data in a
\ndifferent way. We will, of course, inform you of any significant changes to this
\nprivacy statement and will ask for your consent if necessary.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Privacy Policy De Cronos Groep NV values your privacy and responsible processing of your personal data. We therefore commit to explaining in accessible language in this privacy statement which personal data we collect from you, what we use it for and what your rights are in this regard. 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